Operations Consultant

Sycamore Hill Sycamore Hill  /  Operations

Operations consultant

I run operations for the companies that move people across borders.

Global employment platforms, payroll providers, mobility and HR tech. I’ve come at this from every side: inside an EOR, running global payroll and people ops in-house, and as the product manager who built the tooling, on top of a decade of delivery before that. Drop me into the operation, whether something’s breaking or there’s just too much of it, and I’ll make it run.

EOR platformsGlobal payrollPeople opsImmigration & taxHR tech

01 The situation

Your product scales cleanly. The operation behind it doesn’t.

You help companies hire, pay, and move people across dozens of countries. Behind the product, onboarding, payroll runs, and compliance are still manual, owned by a few people, and rebuilt market by market. You don’t want to pull a senior person off the product. You need someone who has run this engine from the inside.

  • Something’s breaking: the ops team firefights, payroll errors creep in, every new country starts from zero.
  • Or nothing’s broken: there’s just more work than the team can carry, and it has to land somewhere senior.
  • Or someone’s out, on leave or mid-handover, and the operation can’t pause while you backfill.

02 What I do

However it starts, it comes down to the same thing.

Keep the operation running as you scale, and rebuild the parts that don’t.

Run it

Keep operations running

Day-to-day ops, onboarding, and payroll across markets, kept moving while you grow or while a seat sits empty.

Fix it

Untangle what’s breaking

Find where process falls over as you scale, then redesign and rebuild it so it holds at the next size.

Build it

Build the systems behind it

I’ve been the product manager too, so I translate operational mess into workflows, tooling, and systems that actually get built.

Know it

Deep domain, not generic ops

Payroll, immigration, tax, EOR and entity structures across markets. I know the work, not just the org chart.

03 Track record

Built and run from every side of global employment.

Sendwave 40200 Built the people ops function as it scaled from 40 to 200 people.
Wave 10+ Ran payroll and benefits across more than 10 countries, with a PwC compliance partnership.
Teamed EOR Streamlined onboarding and operational process inside an employer-of-record platform.
Heavnn Product Built the global tax optimization engine at a cross-border tax-tech startup.

WERC-certified: GMS and Strategic Talent Mobility. Member of the Global Tax Policy Forum.

04 How I work

Two ways in.

Ongoing

Fractional retainer

A set number of days a month, on a rolling 3 to 6 month basis. Senior hands on your operations, without a full-time hire.

One-off

Project

A defined scope with a clear output: an onboarding rebuild, a payroll-ops fix, a process reorg, a systems migration. Done and handed over.

Most engagements start with a short call to scope what you actually need. No deck first.

05 What people say

The people who’ve worked with me.

Not afraid to pick up new tasks and responsibilities. When the situation required it, she quickly stepped up and became the main point of client contact. Hardworking, committed, and proactive.

Georg HaehnManaged Anna directly

One of the most dedicated and well-rounded professionals I have worked with. Vast knowledge of European, African, Canadian and US employment best-practices, and beyond resourceful. If you get the opportunity to work with her, do NOT pass it up.

Sara Minor, PHRHR Manager, Revamp Engineering

A great resource on global employment and HR issues. Courteous, well-organized, professional. I would not hesitate to work with Anna on any future global and HR projects.

Andrew DrozdowskiBusiness Immigration Attorney, Ogletree Deakins

06 Start here

Tell me what’s on your plate.

Tell me where your operation is straining, what you need carried, or what you’re trying to build. I’ll tell you whether I can help and roughly what it looks like.

or reach me on LinkedIn

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